Returns & Exchanges
At TESLARATI Marketplace, we want you to be completely satisfied with your purchase; if your apparel doesn't meet your expectations, you can return it within 30 days of delivery. All items must be in original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the pre-paid shipping label provided through our portal to ensure tracked and secure delivery.
Package Your Items
Place the items in their original packaging or a secure mailer, ensuring all original tags and labels are intact before sealing the package.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing